AI Chatbot Development in UAE

Arabic and English conversations

Test right-to-left display, mixed Arabic and English product names and the language used in handoff messages. Prepare approved answers for delivery areas, payment methods and service hours.

Human handoff for enquiries

Define when a conversation becomes a sales lead and which fields the CRM needs. Test UAE phone-number input, AED prices and appointment scheduling in the business’s operating time zone.

Example scope: bilingual sales qualification

For a UAE service business, a useful first release can collect the requested service, preferred language and suitable contact time. Agree on the minimum information sales staff need before creating a lead. Arabic and English answers should use the same approved service facts, with a clear option to reach a person.

Acceptance exercise

Switch languages midway through a conversation, enter a mixed-language product name, submit the same phone number twice and request a callback outside working hours. Check Arabic text alignment on a phone and verify that the CRM records the chosen language and consent preferences consistently.

What the initial scope should specify

List the approved knowledge sources, supported channels and languages, integration permissions, handoff rules and acceptance examples. Separate development work from ongoing hosting, messaging and model-provider costs. Confirm maintenance ownership and how incorrect answers will be reviewed after launch.

The examples above are proposed workflows for planning; they are not claims about completed client projects or a physical office in this country. A quote depends on the systems, content and operating requirements you provide.