We build bilingual Arabic-English AI chatbots for UAE businesses — from Dubai real estate developers and luxury retail brands to Abu Dhabi government agencies. WhatsApp-first automation for the GCC market, with right-to-left Arabic UI and culturally appropriate conversation flows.
UAE businesses rely on WhatsApp for customer communication. Our Arabic-English AI chatbots handle real estate inquiries, luxury retail, and government services automatically.
Never miss a customer inquiry. AI chatbots work round the clock, instantly responding to questions, booking appointments, and resolving issues – even outside business hours.
Reduce operational costs by up to 70% compared to a human agent. One chatbot can handle thousands of conversations simultaneously, scaling effortlessly as you grow.
Qualify leads automatically, collect contact details, and route hot prospects directly to your sales team. Our bots integrate with CRM to nurture leads at every stage.
Tailored chatbots for every business need – from customer support to sales automation and beyond.
From retail to healthcare, we build industry‑specific chatbots that solve real problems.
Every chatbot we build comes with enterprise‑grade capabilities to maximize ROI.
Our bots understand context, slang, and intent – not just keywords. Powered by cutting‑edge LLMs like GPT‑4 and fine‑tuned for your industry.
Deploy on WhatsApp, website, Facebook Messenger, Telegram, Instagram, SMS, and voice assistants – all from a single platform.
Integrate with your existing CRM, e‑commerce platforms, payment gateways, and ERP systems via API or native connectors.
Track conversation volumes, user sentiment, drop‑off points, and conversion rates. Use data to continuously improve your bot.
Enterprise‑grade security including encryption, GDPR, HIPAA, PDPA, and PIPEDA compliance where required to keep your data safe.
Seamless escalation to live agents with full conversation context – ensuring a smooth experience for complex queries.
A transparent, agile approach – from discovery to deployment and beyond.
Choose a package that fits your business size and requirements. All plans include support and maintenance.
We combine technical expertise with business acumen to deliver chatbots that drive real results.
Our team includes NLP engineers, conversation designers, and integration specialists with 10+ years of combined experience.
We deliver your first working bot in 2‑3 weeks. Our agile methodology ensures you see progress every step of the way.
We work closely with you to understand your customers, brand voice, and business objectives – your success is our success.
"Our Dubai real estate company gets 1,000+ WhatsApp inquiries weekly in Arabic and English. ICT's bilingual bot qualifies buyers, shares property brochures, and books viewings. Sales team now focuses only on serious buyers."
"We run a luxury retail brand in Dubai Mall. ICT built a WhatsApp bot for VIP customer queries. The Arabic support and culturally appropriate tone impressed our customers. Repeat purchases increased."
"Our Abu Dhabi logistics company deployed ICT's chatbot for shipment tracking queries. The Arabic-English bot handles queries 24/7 and integrates with our tracking system. Customer complaints dropped significantly."
Everything you need to know before building your AI chatbot in UAE.
Yes, Arabic language support with proper right-to-left (RTL) rendering is a core capability. We build bilingual Arabic-English bots that detect the user's language preference and respond appropriately — essential for UAE and GCC markets.
Yes, we integrate with UAE popular CRMs, property management systems, and WhatsApp Business API providers. We also support UAE VAT invoice automation and multi-currency chat commerce.
An AI chatbot is a software application that uses artificial intelligence (NLP and machine learning) to simulate human conversation. It understands user input, determines intent, and generates appropriate responses – either via rule‑based logic or generative AI models like GPT‑4.
Key benefits include: 24/7 availability, reduced operational costs, faster response times, lead qualification, improved customer satisfaction, and scalable support without hiring more agents.
We build chatbots for WhatsApp (Business API), websites (live chat widget), Facebook Messenger, Instagram DM, Telegram, SMS, and voice assistants (Alexa, Google Assistant).
Yes, we integrate with popular CRMs like Salesforce, HubSpot, Zoho, and custom systems via REST APIs, webhooks, or middleware like Zapier.
A standard chatbot (e.g., FAQ or lead gen) takes 2‑3 weeks. More complex bots with custom AI models, multi‑channel support, and deep integrations take 4‑8 weeks depending on requirements.
Yes, we can build multilingual chatbots using language detection and translation models. We support English, Hindi, Tamil, Spanish, Arabic, and many more.
Our packages start at ₹49,999 for a basic single‑channel bot. Professional plans with multi‑channel and CRM integration start at ₹99,999. Enterprise solutions are custom‑quoted based on complexity and scale.
Yes, we offer support packages including monitoring, performance optimization, content updates, and feature enhancements. Our Professional and Enterprise plans include 12 months of support.
Absolutely. We provide a staging environment where you and your team can test the bot thoroughly. We also involve real users for beta testing to gather feedback.
Yes, we follow best practices for data security: encryption in transit and at rest, GDPR compliance, and HIPAA readiness for healthcare clients. We also sign NDAs and provide data processing agreements.
Get a free consultation and demo. We'll analyze your business needs and design a custom chatbot that delivers measurable results.